OFFICE POLICIES
Walk-Ins
Walk-In Hours are designed to provide efficient care of common illnesses of short duration. You do not need to call ahead or schedule an appointment. Simply show up at the office during the "Walk-In Hours". You will be seen on a first-come-first-serve basis. Although we make every effort to see all who arrive, we reserve the right to triage or have you schedule an appointment if the problem is chronic or too complex. The bottom line is - we want to provide excellent care and sometimes a longer, scheduled visit would be more appropriate. Some examples of typical walk-in problems are: ear pain, fever of short duration, cough less than 2 weeks, asthma attack, abdominal pain of short duration, vomiting, diarrhea less than a week, sore throat, pink eye, and recent trauma.
Weekends
Families are asked to call our office on Saturday or Sunday morning between the hours of 8:15 and 9:30 A.M. to schedule a time to come in.


Is Someone Else Bringing Your Child?
If you cannot be in attendance for your child's appointment, please complete and fax the Parental Permission to Provide Care form to our office at (585) 598-2620.
QUALITY CARE IS OUR SPECIALTY
PHONE (585) 377-0840 LOCATION 21 Willow Pond Way #200
Penfield, NY 14526

 
OFFICE HOURS Mon-Thurs:
8:00am - 6:00pm
Fri:
8:00am - 5:00pm
Sat-Sun:
Call to Schedule
8:15am - 9:30am
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